SHIPPING & RETURNS
Standard Economy domestic door-to-door shipping is FREE. Standard Economy door to door shipping takes 3 working days before arrival, and goods are only shipped once full payment is received.
Express/ Overnight and international shipping prices are determined by the specific item size, box dimensions and final destination. So should you wish to have the item expressed delivered to your door or if you are based outside of South Africa, please add the item to your cart and then email us at firstname.lastname@example.org with your request and we will send you a tailored quote that will include the special request shipping surplus.
Insurance and top quality protective packaging designed specially to safely transport luxury goods is included. All items will be shipped within one business day from the receipt of payment. Delivery times are based on business days ONLY (Monday – Friday, except public holidays). Please make sure you are available to sign for your order personally and you will need to provide the courier with identification.
If you are not satisfied with your purchase from LUXITY (PTY) LTD, you may return your item for a store credit within 7 days of having received the item, PROVIDED the security tag is still attached to your item and has remained intact. To learn more about our Return Policy and to learn about our LUXITY security tags, please read through our FAQ’s, available here.